This Privacy Policy explains how ELYSIANGO collects, uses, protects, and manages information across the ELYSIANGO app, websites, contact forms, partner access, AI guidance layers, and connected digital experiences.
Actual Google Play Data Safety and Apple privacy labels must match the real app behavior before submission.
Used for inquiry handling, partner registration, support response, contact routing, and user-request follow-up.
May include app version, device type, language preference, crash diagnostics, feature usage, and security signals.
ELYSIANGO should avoid collecting sensitive data unless a feature requires it, consent or legal basis is clear, and notice is provided.
Depending on the final app implementation, limited technical information may be collected such as device type, app version, browser type, language settings, crash logs, diagnostics, and general usage patterns to improve security and reliability.
ELYSIANGO does not sell personal data. Information may be shared only where necessary with operational service providers such as hosting, analytics, diagnostics, communications, customer support, payment or booking systems, or legal/compliance providers under appropriate safeguards.
ELYSIANGO uses reasonable administrative, technical, and organizational measures including access controls, least-privilege principles, and encrypted transmission where relevant. No digital system can guarantee absolute security.
Information is retained only as long as reasonably necessary for service delivery, support handling, trust and safety, legal compliance, operational records, or legitimate business requirements. Users may request deletion where applicable.
Depending on your location and applicable law, you may have rights relating to your personal information.
You may request information about personal data associated with your inquiries, support history, or app usage where applicable.
You may request correction of inaccurate contact details, inquiry information, partner records, or support records.
You may request deletion where legally and operationally possible by contacting privacy@elysiango.com or using the contact hub.
Send a request using the official privacy channels below. Please include the email or phone number used in your inquiry so we can locate the relevant record. Do not submit highly sensitive information unless necessary.
