PRIVACY POLICY • APP REVIEW READY • DATA SAFETY

Privacy clarity for the ELYSIANGO ecosystem.

This Privacy Policy explains how ELYSIANGO collects, uses, protects, and manages information across the ELYSIANGO app, websites, contact forms, partner access, AI guidance layers, and connected digital experiences.

Effective: 24 April 2026 Company: Elysian Global Success Contact: privacy@elysiango.com
DATA SAFETY SUMMARY

What information may be collected

Actual Google Play Data Safety and Apple privacy labels must match the real app behavior before submission.

Contact Information

Name, email, phone / WhatsApp

Used for inquiry handling, partner registration, support response, contact routing, and user-request follow-up.

Usage & Diagnostics

App usage, version, diagnostics

May include app version, device type, language preference, crash diagnostics, feature usage, and security signals.

Sensitive Data

Minimized by default

ELYSIANGO should avoid collecting sensitive data unless a feature requires it, consent or legal basis is clear, and notice is provided.

Collection

Information you provide directly

  • Contact details such as name, email address, phone number, WhatsApp number, organization name, and country.
  • Inquiry content submitted through contact forms, partner forms, support requests, or communication channels.
  • Optional business, partner, or journey-related details you choose to provide.
Automatic Data

Information collected automatically

Depending on the final app implementation, limited technical information may be collected such as device type, app version, browser type, language settings, crash logs, diagnostics, and general usage patterns to improve security and reliability.

Usage

How information is used

  • To operate, maintain, secure, and improve ELYSIANGO services and digital experiences.
  • To respond to support inquiries, privacy requests, partner submissions, or operational communications.
  • To provide language continuity, localization, app functionality, support routing, and service reliability.
  • To protect platform trust, prevent abuse, and comply with applicable legal or operational requirements.
Sharing

Third-party services and disclosure

ELYSIANGO does not sell personal data. Information may be shared only where necessary with operational service providers such as hosting, analytics, diagnostics, communications, customer support, payment or booking systems, or legal/compliance providers under appropriate safeguards.

Security

Security commitment

ELYSIANGO uses reasonable administrative, technical, and organizational measures including access controls, least-privilege principles, and encrypted transmission where relevant. No digital system can guarantee absolute security.

Retention

How long information is kept

Information is retained only as long as reasonably necessary for service delivery, support handling, trust and safety, legal compliance, operational records, or legitimate business requirements. Users may request deletion where applicable.

USER RIGHTS

Access, correction, deletion, and control

Depending on your location and applicable law, you may have rights relating to your personal information.

Access

Request your data

You may request information about personal data associated with your inquiries, support history, or app usage where applicable.

Correction

Update incorrect information

You may request correction of inaccurate contact details, inquiry information, partner records, or support records.

Deletion

Ask for deletion

You may request deletion where legally and operationally possible by contacting privacy@elysiango.com or using the contact hub.

DATA DELETION REQUEST

Need to access, correct, or delete your data?

Send a request using the official privacy channels below. Please include the email or phone number used in your inquiry so we can locate the relevant record. Do not submit highly sensitive information unless necessary.

WhatsApp Legal Center